ONE PRICE.
NO SURPRISES.

Yes. Every feature in the comparison table above is included in the per-seat price. We don't have a "Pro" or "Enterprise" tier that unlocks reports, templates, or AI features. The only variable is the number of active inspector seats on your account.

Yes — your free tier includes 50 platform texts and 50 platform emails to run your first 5 free inspections, sent from a managed toll-free number and our built-in email service (we handle the carrier verification for you). Once you're on a paid subscription, platform texts and emails are included and not limited by the free-tier quota. Need more volume, or want to send from your own name? Two advanced options — 10DLC local-number texting and sending email from your own domain — require registration in your business’s name, so they connect through your own Twilio, Telnyx, or email provider account (Resend, SendGrid, Postmark, Mailgun) instead of the shared platform quota. There’s no extra software fee for either, usage on your own account is uncapped, and you pay the provider directly.

A seat is counted when an inspector account is active in your company during a billing period. If someone is deactivated mid-month, you're not charged for them at the next billing cycle. You're billed only for who is actively using the platform.

Yes, anytime. Export your data from the dashboard — inspections, templates, client records, and inspection history all export in standard formats. Deploy your own OpenInspection instance and import everything. Your workflow continues without interruption.

Nothing disappears. Every inspection you've already created keeps working — you can still edit, publish, deliver, and export it. What pauses is creating new inspections, adding team members past your 5 free seats, and platform texts or emails past the 50 free platform texts and emails included with your free inspections. There's no time pressure and nothing is ever deleted — subscribe whenever you're ready to keep creating. Self-hosting stays free forever if you'd rather not subscribe at all.

You get an any-month money-back guarantee: email us in any month you're unhappy and we refund that month's subscription fee, no questions asked — your subscription ends immediately and you land on the free tier with your data intact. Prefer to keep the month you already paid for instead? Cancel: you keep access through the end of the paid period with no refund, then drop to the free tier. Either way, nothing is deleted.

If a card payment fails, your subscription enters a grace period while we retry the charge — nothing changes and nothing is deleted while that's in progress. If the subscription is ultimately canceled, you land on the free tier: everything you've already created stays intact, and any unused free-inspection allowance is still yours.

Because the code is already public — there's no reason to charge you for something you could build yourself. The hosted service charges for the convenience, reliability, and support. Not for access to the software itself. Why we open-sourced it

It means you can self-host it, modify it, and share modifications — as long as you keep those modifications open source too. For most inspectors running their own business, it has no practical restrictions. You can deploy it, use it commercially, and keep your inspection data private. The license only applies if you distribute a modified version to others.

The AGPL v3 license means you always have the right to take the open-source code and run your own instance. If we ever raised prices to an unreasonable level, you could self-host for free — using the exact same code. If we shut down, the code remains on GitHub and the community can continue it independently. We've structurally limited our own leverage over you.